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Creative Ops

Connor Murdock

What defines an in-house creative agency?

Setting up an in-house creative agency offers some great benefits compared to working with external vendors. By keeping things in-house, you gain more control over your creative direction and have direct access to the data driving your marketing efforts.

While it can be tricky to distinguish between a regular in-house creative team and an “in-house creative agency,” the key difference often lies in the range of services and capabilities. An in-house creative agency is typically a well-rounded team that handles everything from strategic branding to creative and marketing initiatives. It’s also common for these agencies to operate under a separate name or sub-brand with its own website.

Here are four defining features of an in-house creative agency:

1. Comprensive Creative Capabilities 

One of the clearest signs of an in-house creative agency is its scale and range of skills. You’ll find a diverse team with expertise in strategy, design, marketing, video production, and more. While many in-house teams still collaborate with freelancers and external partners, an in-house agency offers a greater level of control and a wider array of services.

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2. Long-term Value

Bringing all strategic creative and marketing work in-house means fewer hassles with managing external partners. This setup allows for more focus on long-term brand strategy and planning. With less concern about budget overruns or scope changes, you can invest more in strategic, forward-thinking decisions.

3. Cost-efficiency 

One of the most noticeable benefits of having an in-house agency is cost savings. By cutting out external agency markups, resourcing meetings, and retainer fees, you can better manage your budget. Plus, you have more flexibility to allocate resources efficiently and effectively.

4. Control

Many brands are turning to in-house agencies for greater control over their creative output and media planning data. Having an internal team allows for more flexibility and direct oversight of the processes behind branding and marketing efforts.

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